FAQ
Answers for teams that want clarity before they commit.
Keep public support content aligned with the product narrative and easy to scan in the same dark guest shell.
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PostMagic is a social media command centre. You connect your accounts once and then plan, create, schedule and publish content from a single place — with AI helping at every step, from writing the caption to generating the image or video...
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Instagram and Facebook Pages are fully supported for publishing, including Reels and Stories on Instagram. LinkedIn (both personal profiles and company pages), X and TikTok are also available as channels. Each network has its own connect...
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Yes, for automated publishing. Instagram only allows scheduled posting through its official API for Business and Creator accounts linked to a Facebook Page. Personal accounts cannot be published to automatically. The same requirement app...
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Yes. Every paid plan starts with a trial period, and the length varies by plan — the exact number of days is shown on the pricing page next to each plan. You can explore the workspace during the trial before any charge is made.
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You write the post, choose the accounts and pick a date and time in your own timezone. The post sits in the calendar until its slot arrives, and a background worker publishes it. You can review everything in the publishing calendar, edit...
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Yes. Select as many connected accounts as you like when composing, and the system creates one post per account. If you manage many accounts, Groups let you save a set of accounts and select them all with one click.
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Yes, through Bulk Posts. You upload a CSV with one row per post, the system validates the file before importing — telling you exactly which row and column is wrong — and then queues everything for publishing. It is the fastest way to loa...
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Yes. You register the feed, choose the accounts and the schedule, and each new item becomes a post. Optionally the AI rewrites the item in your own voice instead of copying the original text, so the post reads as yours.
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Yes. In Watermark you upload your logo and choose the position, size and opacity. You can set one global watermark for everything or specific rules per account. It is applied automatically at publishing time, to both images and videos.
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Yes, if you enable a shortener. PostMagic connects to third-party URL shortener providers, and once configured the links in your posts are shortened as they are published, which also gives you click tracking on the provider side.
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AI Studio covers the whole content cycle: it writes captions from a brief, repurposes an existing post into other formats, plans a content calendar, suggests the best time to publish based on your audience, reviews a post before it goes ...
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It is a second pair of eyes before the post goes live. The AI reads your content and flags problems you may have missed — tone that does not match the account, missing call to action, claims that could create trouble, or formatting that ...