FAQ
Answers for teams that want clarity before they commit.
Keep public support content aligned with the product narrative and easy to scan in the same dark guest shell.
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The system looks at how your audience has behaved on your own past posts and suggests the slots where your content historically gets the most attention, per account. It is a suggestion, not a rule: you can always pick a different time.
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Yes. You describe what you want and the AI generates the image; for video there is a dedicated generation workspace. Generated media lands in your file library and can be attached to a post like any upload.
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AI Autopilot keeps an account publishing on its own, without you writing each post. You configure a theme and a schedule once, and every cycle the system finds fresh material, writes an original caption, produces the image or video and p...
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News coverage researches current news about the topics you choose and turns the best story into a post. Local places and streets is for neighbourhood, city or region accounts: the AI maps real streets of your area and posts the actual Go...
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Both. Each autopilot has a publish mode: draft creates the post and waits for you, direct publishes it as soon as it is ready. New autopilots start in draft mode on purpose, so you can watch a few cycles before handing over control.
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You can either list specific times of day or choose an interval — every hour, every two hours, and so on. There is a minimum gap of one hour between publications, enforced both when you save the schedule and again at run time, to protect...
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Yes. Each autopilot can produce a Reel alongside the image post, and the same video can be sent to Stories. When the material comes from a reference profile, the original audio is preserved in the republished Reel.
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A skipped cycle is always recorded with its reason in the autopilot history. The usual causes are: no fresh material since the last cycle, nothing collected that met your minimum likes, comments or age criteria, the last cycle ran less t...
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Yes. You create rules based on keywords: when someone comments a given word on your post, the system can answer publicly and send them a direct message with whatever you configured — a link, a coupon, a full explanation. It is the mechan...
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In Inbox. It gathers contacts, conversations and messages from your connected networks in one thread-based view, so you do not have to open each app separately. Sending is subject to each platform policy window, and the system tells you ...
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Credits pay for the operations that cost real money to run — the AI ones. Generating captions, images or videos, repurposing content, planning a calendar, running a pre-publish review, semantic search, and every Autopilot cycle, Reel ren...
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The action is refused with a clear message instead of failing silently, and nothing you already scheduled is lost. You can buy a top-up pack at any time without changing plans; the balance and the full usage history are visible in your a...